How to improve your customer experience and employee productivity simultaneously. How to answer many of your calling customer's basic questions without distracting your pharmacists.
Who will have the most responsibility, maintenance, and control of the IVR Solution? Will it be you or your IVR provider? Which is less expensive? Which has more flexibility?
Symago, a leading provider of Interactive Voice Response (IVR) solutions, announced today the entry of SymRx™, a complete IVR solution for pharmacies, into Epic’s App Orchard program. SymRx is designed to be robust, scalable, and customizable in order to meet the unique requirements of pharmacies and patient care.