Media




What Is IVR and why do I need it

How to improve your customer experience and employee productivity simultaneously. How to answer many of your calling customer's basic questions without distracting your pharmacists.




Hosting Strategy

How To Choose Between a Cloud or Premise IVR Solution for Pharmacies

Who will have the most responsibility, maintenance, and control of the IVR Solution? Will it be you or your IVR provider? Which is less expensive? Which has more flexibility?