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411 University St, Seattle, USA

engitech@oceanthemes.net

+1 -800-456-478-23

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Company

about us

Over 30 years of
Industry Experience

Founded in 2001, Symago LLC is an IT company specializing in internet and telephony-based (IVR) computer technologies as well as geospatial / GIS solutions. We help businesses provide quality service to their customers while streamlining overhead costs. Our team of dedicated professionals includes high level engineers, with over 30 years of industry experience, as well as managers who have the skills and business knowledge to successfully implement a project while providing great customer service.

Whether you’re looking for new technology or for ways to improve and protect what you already have, Symago’s unsurpassed expertise can help you meet or exceed your goals.  We focus on solving the unique challenges and requirements of your organization.

We are committed to building successful, productive relationships with our clients that enable them to operate their businesses and meet challenges more effectively. Our ultimate goal is to relieve our clients from the burden of handling their technology needs, giving them more time to focus on their primary business objectives.

Symago is a minority-owned, woman-owned, small business that serves clients throughout the United States from its headquarters in Gaithersburg, Maryland (just outside the Washington, D.C. area). As a GSA IT Schedule 70 holder (47QTCA19D00AL), we offer competitive rates and flexible staffing arrangements.

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Experience. Execution. Excellence.

Quality Service and Process

Assessment, Management, & Support

Our professional services include technology assessments, project management, applications and software development services, installation and testing services, and maintenance support.

  • Analysis
  • Development
  • Support

After a thorough review of your systems and operations, we'll identify opportunities where new or existing technologies can be utilized to increase your productivity, profitability, and customer service.

We'll develop an optimum solution for your business and create a detailed plan for design, development, installation, testing, and support.

We will assist you in understanding your implemented solution and can provide training and maintenance support through different levels of support services.

testimonials

Well Trusted by Our Clients

We are committed to building successful, productive relationships with our clients to help them operate and meet their needs more effectively.

Emilia Clarke
Eskenazi Health
William Rhodes - Pharmacy Project Manager, Logistics
"It can’t be overstated how important it is to select an ideal business partner. At Eskenazi Health, we selected Symago LLC to help improve our pharmacy wait times and abandonment phone calls. Symago met our vendor requirements on budget, financial solvency, experience and references, but it was their charisma that distanced them from their competitors. In particular, we had a special need for an emerging telephone technology, and Symago presented a “yes we can” attitude when other larger and better known IVR companies told us they couldn’t help. Symago became a vital part of our business team, and we value our relationship with them. Our partnership is special and not one seen in standard business relationships these days."
Emilia Clarke
Kentucky Dept. of Fish & Wildlife Resources
David Yancy - Wildlife Biologist
"Our agency’s association with Symago began in 2004 (i.e., when they took over as the contractor/service provider for our IVR-based Game Harvest Reporting System). In the beginning, they had to manage the incoming call volume resulting from our white-tailed deer and eastern wild turkey hunting seasons; a pretty tall order in its own regard! However, over the intervening 10 years, we’ve asked them to incorporate the tracking of our annual elk, bobcat, river otter, black bear, and sandhill crane harvests as well as accommodate requests from us (often on very short notice) to amend their IVR system programming to include newly-acquired parcels of public hunting land, revise various voice prompts, etc. Over this same time period, our state’s average deer kill has increased by 24% and the highest recorded harvests have occurred in the last three Seasons. Through all of this, Symago staff have met every deadline, delivered affordable service, and always professionally and quickly resolved the few technical problems that have arisen. For all of these reasons, we look forward to a continuing and long partnership with Symago, LLC!"
District Department of Transportation (DDOT)
Earl Eutsler - Associate Director of Urban Forestry Division
"SymGEO is remarkably flexible and responsive. They listen carefully to requirements and deftly blend customer vision with technological capabilities."
The Christ Hospital
Dave Fye - IT Pharmacist
"I have worked with Symago for over 6 years. As a pharmacist working in a complex IT environment it is very nice to work with a vendor that makes it all easy."
North Carolina Education Lottery
Alice Garland - Deputy Executive Director of Legislative and Corporate Communications
“The North Carolina Education Lottery has been pleased with the service provided by Symago in the past and looks forward to a continued working relationship.”
Best Auto Sales & Service
Michael Best
"I highly recommend Pay2Drive and the On Time software. It has cut my repossessions by 20 percent and our phone traffic by over 30%. Allowing my employees more to sell!"
Internal Revenue Service
M. Raymond - Integrated Deployment and Test Manager
“Symago has always been a reliable and responsive company. Their customer support has been first rate.”

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