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engitech@oceanthemes.net

+1 -800-456-478-23

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Communication Notice

NOTICE

Privacy Notice for SMS

 

This Privacy Notice explains how Symago (“we,” “us,” or “our”) collects, uses, and protects your personal information when you sign up for and use our SMS service. We are committed to safeguarding your privacy and ensuring the security of your personal data.

  1. Information We Collect

When you use our SMS service, we may collect the following information:

  • Phone Number: We collect your phone number when you sign up for our SMS alerts, which allows us to send you the messages you’ve requested.
  • Message Content: We may collect and store the content of the messages we send or receive, including any responses you provide.
  • Device and Usage Data: We may collect technical data about your device and interactions with our service, such as timestamps, message delivery status, and other relevant data.
  1. How We Use Your Information

We use the information collected through our SMS service for the following purposes:

  • To Provide SMS Services: We use your phone number and message content to deliver requested information, alerts, and updates.
  • Customer Support: We may use your information to respond to your inquiries or provide support if you encounter issues.
  • Compliance with Legal Obligations: We may use your data to comply with legal or regulatory requirements.
  1. How We Share Your Information

We do not sell, rent, or otherwise disclose your personal information to third parties, except:

  • With Service Providers: We may share your information with third-party providers who help us deliver the SMS service (e.g., SMS gateway providers). These parties are obligated to protect your data and may only use it as instructed by us.
  • For Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.
  1. Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, please note that no transmission over the internet or storage system is completely secure.

  1. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Notice or as required by law.

  1. Your Choices and Rights

You have certain rights regarding your personal information, including:

  • Opting Out: You may opt out of receiving SMS messages from us at any time by replying “STOP” to any message you receive.
  • Access and Correction: You may request access to or correction of your personal information by contacting us directly.
  1. Updates to this Privacy Notice

We may update this Privacy Notice from time to time. If we make significant changes, we will notify you by SMS or other appropriate means.

  1. Contact Us

If you have questions about this Privacy Notice or our data practices, please contact us at: info@symago.com

Last Updated: 2/4/2019