Symago's IVR solutions take advantage of newer technologies which provide information not only through touch-tone telephones or voice commands (using speech recognition software), but also through a wide range of additional input devices and interfaces, including fax, email and the Internet. Our IVR platform is unparalleled in the industry for supporting robust features and ensuring reliable performance.
TeleRefill Solution
The Symago TeleRefill Solution is an Interactive Voice Response (IVR) solution that automates telephone call handling into the pharmacy, providing customers and doctors with 24-hour access to pharmacy services. The IVR system manages the calls into the pharmacy, enhancing workflow, which frees the pharmacist and associates to spend more time with their patients.
>> Learn more (.pdf)
TeleHarvest™ Solution
The TeleHarvest solution is a harvest check-in system that allows states to collect and track the harvesting of animals through an IVR system. Hunters can report their harvest over the phone in a short amount of time while allowing their state's wildlife enforcement personnel to access the collected data quickly and efficiently.
>> TeleHarvest Tri-Fold Brochure (.pdf)
>> TeleHarvest FAQ Brochure (.pdf)
TeleTax Solution
Symago's TeleTax solution is a suite of IVR applications for state revenue departments.
These applications include:
• Tax refund status
• Sales and use tax reporting
• Office and mailing locations |
