06.2005
Harvard Vanguard Medical Associates awards contract to maintain their IVR system
In addition to providing maintenance support, Symago will begin upgrading Harvard's IVR system and rewriting their application to run on Envox 6.0. The IVR system will interface with Harvard's SXC pharmacy management system and will provide patients the ability to order prescription refills, check on the status of their prescription refills, find out hours and location information, and transfer out for live assistance. |
