Management Team

Neto Rotta, CEO
Neto (Nitto) Rotta is Chief Executive Officer, co-founder, and a member of Symago. He helps run day-to-day activities of the company, including managing existing contracts and seeking new opportunities. He has been a key factor in negotiating and renewing on-going contracts and is currently focused on the design, implementation, and support for the Integrated Customer Communications Environment (ICCE) / Telephone Routing and Interactive System (TRIS) for the IRS. He has had extensive experience in the IVR industry for over 14 years. Neto is an alumnus from Johns Hopkins University with a Master's Degree in Computer Science with a concentration in telecommunications.

Joseph Cavey, Director of IVR Operations
Joe Cavey is Symago's Director of IVR Operations and is responsible for managing and providing custom solutions for various clients. He plays a major role in generating and maintaining sales for the company while lending his technical qualifications in developing and deploying high quality Interactive Voice Response Solutions. He has been in the industry for over 18 years and has provided managerial and technical experience to telecommunications businesses in the past.

David Potts, Director of Business Development
David Potts is Symago's Director of Business Development and handles the primary sales and marketing division of the company. He handles proposal preparations and monitors the master plans and schedules of various projects. He maintains client contact and uses his skills to acquire new contracts for the company. He has been in the industry for over 20 years and is well qualified in this industry due to his extensive technical and sales background.