Outbound Dialing
Outbound Dialing can be integrated into an IVR system to allow a variety of pre-recorded messages (emergency or non-emergency) to be broadcast to a designated group of people. They are useful for various settings, including those for announcement alerts, payment collections, notification messages, and scheduling reminders. It can also be particularly useful for emergency communication when information needs to be distributed quickly and efficiently to an expansive amount of people. Automatic notifications can help operation centers continue to have a streamline number of staff, yet be well prepared to meet the resource-consuming challenges of a crisis. Notifications systems can call and play a recording, deliver alphanumeric text messages to a pager, send information via fax, send electronic mail, or send an instant message on a browser. With unified messaging capabilities, notification systems can reach important personnel almost anywhere. |
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