Telephony Systems

Symago's professional services include design, development, integration, testing, and support for telephony systems. By working with multiple IVR vendors, Symago offers its customers flexibility in choosing the right IVR platform.

Our team provides a technology assessment to quickly review the operations, systems, and procedures used by our clients to ascertain what technologies can be applied to better achieve stated business objectives. Our technical team and engineers have experience in almost every aspect of the telephony field. We provide tight integration with quality telephony and speech products, and we offer onsite installation and integration services for all of the systems and services that we provide. We understand the importance of delivering our services in a timely manner and make all possible efforts to do so for our clients.

Here are some of the services we are able to offer:

• Consulting Services
• Design and Development
• Installation and Systems Integration
• Quality Assurance
• Maintenance and Support
• Voice Recordings

Whether our prospective clients are already familiar with the telephony technology or are beginning to use this technology, our team is available to listen to their needs and find the right solutions for them.

Application Development and Systems Integration

Companies around the world are leveraging the Internet to gain a competitive advantage. Whether it is putting your company's products on the desktops of key customers or streamlining your business processes, Symago’s web team delivers the expertise to develop and execute a complete Web strategy.

In addition to developing world-class Web solutions, Symago can help you Web-enable strategic applications that improve access, delivery, and integration across existing enterprise systems. You can leverage our real-world experience in developing these solutions to bring expertise to your organization quickly and efficiently.

Here are some of our core competencies:

• Enterprise architecture and technology
• Technical Project Management
• Service-oriented architecture
• Data warehousing
• Expertise in Ecommerce, bioinformatics, content management, multimedia, and many others

Our consultants have extensive knowledge in all leading Internet technologies, including Java programming and J2EE, open source software, application servers, messaging, and database connectivity and administration.